Unbelievable Customer Service!!
From Sue Maxwell & Walter’s Recycling and Refuse
We had a bit of a problem – In fact, we really got stung
When I realized what had happened – I had to hold my tongue
Some contractor, at least we think – Filled up our recycling bin
With all of his left over trash – And everything else that would fit in
There was an old chair – And paint cans galore
Ceiling tile and old sheet rock – Even old boards from a floor
Now usually I can find – Something that leads the way
For me to find the dirty culprit – And get them back the same day
To pick up their garbage – With a tongue lashing to boot
But this guy was tricky – And in his own mind, even cute
He left not a trace – That would lead me to him
And boy was I aggravated – My outlook was pretty grim
What the heck were we to do – With all of this miscellaneous junk
That filled up our cardboard bin – By some villanous punk
So I called up Sue Maxwell – Because one thing was for sure
We were getting a container that locked – So we could keep things secure
And much to my surprise – This is what Sue Maxwell told me
We’ll get you a new container – And haul away all the debris
For this you won’t be charged – We’ll take care of it for you
This will all be done by Thursday – Is there anything else I can do
I said, “No” but thank you – I truly didn’t expect this much
As far as customer service goes – I have to say, Sue has the midas touch
So if anyone wants my opinion – About which Refuse company to hire
Reread this little encounter – Walter’s customer service you have to admire
And Sue Maxwell when she was making the sale – Told me Customer Service came first
Trust me after this experience – I know Walter’s is very well versed!!
Thanks Again
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